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Partner FAQs
We are committed to providing our partners the best products for business owners, world class support and the right resources to succeed. Below are some commonly asked questions about our Partner Program.
What type of Partnership with On Deck is right for me?
How do I become a Partner with On Deck?
Why should I become a Partner with On Deck?
What can my merchants expect when they take an On Deck loan?
How will I know if my customers are likely to be approved?
How does On Deck support its Partners?
Once I become a Partner with On Deck, how will I monitor my deal flow?
What else does On Deck provide its customers?
What type of Partnership with On Deck is right for me?
On Deck offers three basic types of Partnerships:
- Platform Solutions – this relationship is for banks, large websites, and other financial institutions that want to leverage the On Deck platform. Learn more about it here.
- Distribution Partnerships – this relationship is for leasing companies, funding advisors, and independent sales organizations who earn by connecting their customers owners to On Deck financing. Learn more about it here.
- Affiliate Program – this relationship is for small business service providers who earn by referring qualified website traffic to our website. Learn more about it here.
How do I become a Partner with On Deck?
It’s easy! Simply complete our partner inquiry form here or you can call our Partner Team at 1-888-269-4246. Afterwards, we’ll reach out to you directly to discuss next steps for joining our team.
Why should I become a Partner with On Deck?
Because we are dedicated to your success! When you partner with On Deck, you are joining a team of over 1,000 partners who benefit from the best products for small business owners, world class support and detailed training & development to make sure you reach your maximum earning potential.
What can my merchants expect when they take an On Deck loan?
Your merchants can expect a small business loan specifically tailored to meet their needs; in fact, 93% of our customer would recommend On Deck to a friend. We utilize a direct daily debit system to make repayment easy and simple, and have a dedicated Customer Service Team available by Phone, Email or Chat.
You can listen to our CEO speak more in depth about how we're changing small business lending here.
How will I know if my customers are likely to be approved?
As a general rule, your customers should meet the following eligibility requirements:
- 1+ year in business
- $100,000+ in annual revenue
- US or Puerto Rico-based
How does On Deck support its Partners?
When you partner with On Deck, you will receive a dedicated account manager – not just a phone number. We have a robust training program to help you learn about our products and best practices for selling them.
Once I become a Partner, how do I submit and monitor deals?
We have a real-time, online portal that allows partners to track and monitor every deal and application you submit. It’s user-friendly, simple, and allows you to access information 24/7.
What else does On Deck provide its customers?
In addition to access to the fastest, easiest loan in the industry, Partners have a full suite of training and development resources to learn about our products and best practices for selling them. We also provide our partners co-branded marketing materials to distribute among your prospective customers.